Frequently Asked Questions

We’ve crafted this FAQ page to answer many of your frequently asked questions.

Ads Campaign

Increase in brand awareness, traffic to your website, Engagement, Post likes, Post engagement, Lead Generation, Conversions, Product Catalog Sales.

Though it actually depends on your business goal, I favor video ads a lot.

Videos are gaining popularity and they are better at gaining your customers’ attention than other formats.

No, it is not good to edit your ad while it's running.

Yes, you are charged for ad spent and service charge.

Facebook has a "check engine" light on your campaigns, giving you a warning if things aren't quite right—warning lights. They call this indicator Relevance Score, and it's much like Google's Quality Score. All your Facebook ads are scored from one to 10, with one being absolutely horrible and 10 being awesome

In general it's best to test an ad at least 3-4 days before making a decision on how the ad is doing. During this time, you shouldn't tweak any settings because that resets the Facebook ad algorithm. The testing phase also depends a little on the budget

More Money, More Reach

2-3 days

For most campaigns, you'll see something happening within a week. That means you should at least try for a week but my recommendation for most ad campaign duration is two weeks. So, two weeks. Give any campaign at least two weeks to see if it's going to work or not.

Facebook and Instagram campaigns can use the same photos or video across both platforms or unique creative for each. When you're ready to use Facebook and Instagram ads together, either add Instagram to an existing campaign by editing the ad set's Placement settings or set up a new campaign across both platforms.

Instagram is not only growing considerably, but it's also bringing in some serious cash for businesses. It's attracting tons of big brands because it's well worth it to advertise there. Even if you're not a multimillion-dollar brand, Instagram ads are still just as important for you to use (if not more important)

Once you set up your ad targeting based on geographic location, interests, groups, sex, income level, etc. you pretty much give up control of where exactly your ads appear. However, Facebook has a fantastic feature in the manage ad page where you can review the list of URLs where your ads appeared. Facebook recommends updating this list every 30 days by blacklisting those URLs where you do not want your ads to appear.

Images with people fair better than others. Hence, many advertisers showcase the employees behind your business when creating Facebook ads. Also, unique and funny photos with personality work well for some companies. Use your judgment and discretion when choosing the images as it may clash with your business brand.

Yes, you can run Facebook ads without a website.

Web Store​

On average, websites launch within 3 to 4 weeks from the project start providing we have all the information from you, this time will vary from project to project. If you are trying to meet a specific deadline, let us know and we can provide you with options.

It really depends on what type of website you want. We’ll be able to discuss this on our discovery call before we start working together. Depending on which package we agree on we could need…

  • Images of you and your team
  • Images of your workplace
  • Content for the website e.g. text, PDFs, etc
  • Staff Profiles
  • Any Videos you would like to add to the website
  • Login details to your existing website

Some of this might already be on the existing website, in which case it can be transferred over to the new site.

We design your website from scratch using a number of tools. We use photoshop for the first stage of the design and then move it onto the website using a platform known as WordPress.

Yes. WordPress is a great content management system that now powers more than 40% of the web. Its huge market share is due to its flexibility and ease of use. Don’t worry, we’ll teach you how to manage it and help you along the way.

No. We only use WordPress to build websites. We have used other platforms in the past but not anymore. WordPress is a platform that’s easily accessible for our clients to update themselves, it’s search engine friendly and it’s easy to integrate with third-party companies.

If you already have a website. That’s great. This means we can build your new website whilst your other website is still live. Once we are ready to go live and you are happy with the new site we can then swap the old site for the new one. It can take as little as 10 minutes for the new website to be visible.

Yes, we put a high emphasis on making sure the website experience on a mobile device is second-to-none.

No! We work with clients all over the world. Our whole team works remotely, allowing us to find the absolute best team for our business.

We are only an email or call away! We’re here to help you as much or as little as you need, and we won’t disappear once the site is launched. We’ve been doing this for many years, so we aren’t going anywhere anytime soon.

YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.