Frequently Asked Questions

We’ve crafted this FAQ page to answer many of your frequently asked questions.

How long does it take your Ad to become active?

Before ads show up on Facebook, they’re reviewed to make sure they meet their Advertising Policies. Typically most ads are reviewed within 24 hours, although in some cases it may take longer.

What should you expect from your Ads?

Increase in brand awareness, traffic to your website, Engagement, Post likes, Post engagement, Lead Generation, Conversions, Product Catalog Sales.

What kind of Ads works best?

Though it actually depends on your business goal, I favor video ads a lot.

Videos are gaining popularity and they are better at gaining your customers’ attention than other formats.

Can You Edit Your Ad while it's running?

No, it is not good to edit your ad while it’s running.

Does this fee include service charge?

Yes, you are charged for ad spent and service charge.

How do you know if your Facebook ad is working?

Facebook has a “check engine” light on your campaigns, giving you a warning if things aren’t quite right—warning lights. They call this indicator Relevance Score, and it’s much like Google’s Quality Score. All your Facebook ads are scored from one to 10, with one being absolutely horrible and 10 being awesome

How long does it take to see results from Facebook ads?

In general it’s best to test an ad at least 3-4 days before making a decision on how the ad is doing. During this time, you shouldn’t tweak any settings because that resets the Facebook ad algorithm. The testing phase also depends a little on the budget

What's the difference between the ₦18,000 - 7 days and ₦25,000 - 7days

More Money, More Reach

When will the ads start running after payment?

2-3 days

How long should you run ads?

For most campaigns, you’ll see something happening within a week. That means you should at least try for a week but my recommendation for most ad campaign duration is two weeks. So, two weeks. Give any campaign at least two weeks to see if it’s going to work or not.

Is Instagram advertising the same as Facebook?

Facebook and Instagram campaigns can use the same photos or video across both platforms or unique creative for each. When you’re ready to use Facebook and Instagram ads together, either add Instagram to an existing campaign by editing the ad set’s Placement settings or set up a new campaign across both platforms.

Are Instagram ads worth it?

Instagram is not only growing considerably, but it’s also bringing in some serious cash for businesses. It’s attracting tons of big brands because it’s well worth it to advertise there. Even if you’re not a multimillion-dollar brand, Instagram ads are still just as important for you to use (if not more important)

Do I have control of where my ads appear?

Once you set up your ad targeting based on geographic location, interests, groups, sex, income level, etc. you pretty much give up control of where exactly your ads appear. However, Facebook has a fantastic feature in the manage ad page where you can review the list of URLs where your ads appeared. Facebook recommends updating this list every 30 days by blacklisting those URLs where you do not want your ads to appear.

What kind of images work best for Facebook ads?

Images with people fair better than others. Hence, many advertisers showcase the employees behind your business when creating Facebook ads. Also, unique and funny photos with personality work well for some companies. Use your judgment and discretion when choosing the images as it may clash with your business brand.

Can I run Facebook ads without a website?

Yes, you can run Facebook ads without a website.

What types of businesses can you help?

We are a great fit for businesses that provide a service for consumers, operate in a local or regional market. We work with a broad range of company types [small start-ups, large corporations, nonprofits, and more] across many business industries [technology, food, apparel, health + beauty, camps, travel, finance, arts, fair trade, and more.] Over the years, we’ve helped businesses improve customer service, market their products, and attract customers. Functionality requests range from basic to advanced. Our team takes the time to get to know your industry, organization, and competitors to ensure your site supports all of your goals.

Why are you so expensive?

The process we use to build your website takes a certain amount of time and a lot of planning and research. Unlike other agencies, we build your website from scratch, which means you get a unique design tailored to your business. Buying a website from us should not just simply be seen as a business expense as your website is a sales tool that should earn you money.

I’m on a strict budget. Do you have any low cost options?

A custom website can be a big investment and not all small businesses have the budget for you. We offer a budget package that will help get you online with a nice-looking website fast.

How long does it take to build a website?

On average, websites launch within 3 to 4 weeks from the project start providing we have all the information from you, this time will vary from project to project. If you are trying to meet a specific deadline, let us know and we can provide you with options.

How do you build my website?

We design your website from scratch using a number of tools. We use a platform known as WordPress.

Do you only create WordPress websites?

Yes. WordPress is a great content management system that now powers more than 40% of the web. Its huge market share is due to its flexibility and ease of use. Don’t worry, we’ll teach you how to manage it and help you along the way.

I don’t want to use WordPress can I choose something else?

No. We only use WordPress to build websites. We have used other platforms in the past but not anymore. WordPress is a platform that’s easily accessible for our clients to update themselves, it’s search engine friendly and it’s easy to integrate with third-party companies.

I already have a website, how easy is it to change it?

If you already have a website. That’s great. This means we can build your new website whilst your other website is still live. Once we are ready to go live and you are happy with the new site we can then swap the old site for the new one. It can take as little as 10 minutes for the new website to be visible.

Do your websites work on mobile devices (responsive)?

Yes, we put a high emphasis on making sure the website experience on a mobile device is second-to-none.

Do I have to be local to work with you?

No! We work with clients all over the world. Our whole team works remotely, allowing us to find the absolute best team for our business.

What if I need help on my site down the road?

We are only an email or call away! We’re here to help you as much or as little as you need, and we won’t disappear once the site is launched. We’ve been doing this for many years, so we aren’t going anywhere anytime soon.

Do I own my website?

YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.